Support Hours: Monday through Friday, 9:00 a.m. to 4:00 p.m. Pacific Time (Except Holidays)
Toll free within the United States: 800.223.3431 - Option 1
International callers: 310.440.7333 - Option 1
The Getty Store
Attn: Online Store
1200 Getty Center Drive Suite 1200
Los Angeles, CA 90049
Regular Return Policy: If you are not completely satisfied with your online purchase, please return it within 30 days for a refund of the merchandise price. Please send returns via a prepaid and insured method, including a copy of the packing slip and the reason for the return. Shipping and handling fees are not refundable, but we will pay shipping to rectify a damaged or defective item.
Please contact us via email at firstname.lastname@example.org or by phone (within US: 800-223-3431; outside of US: 310-440-7333) if you require assistance with arranging a return or exchange.